Privacy Policy
Last updated: April 28, 2026
1. Overview
Handwise is a desktop poker hand review app with a public website for product information, legal pages, support, download links, checkout links, and license validation. This policy explains what data we collect, how we use it, and the choices you have.
2. What We Collect
- Support details: your email address and the contents of messages you send through our contact flow or by email
- License data: license keys, purchase email when provided by the checkout flow, device fingerprints, activation count, and related anti-abuse records used to validate licenses and enforce device limits
- Desktop-local data: the desktop app stores imported hand histories, parsed hand data, saved analysis results, auto-import folder settings, deleted-hand markers, display settings, your license key, validation status, validation time, and generated device fingerprint locally on your device so the app can remember your review workspace and license state between launches
- Desktop license and strategy requests: when the desktop app validates a license or downloads available strategy data, it may send your license key, generated device fingerprint, and requested strategy parameters such as game tree, positions, stack depth, stage, and board class to Handwise servers. Hand histories are not intentionally sent for the local import and replay flow.
- Website analytics: analytics and performance data only if you opt in on the website
- Operational and security data: basic request metadata, hosting logs, rate-limit events, and service diagnostics needed to keep the website and license system reliable and secure
- Payment records: purchase and billing information handled by providers such as Gumroad. We do not store full card numbers ourselves.
3. How We Use Your Data
- Provide the Handwise website, desktop app, and customer support
- Issue, validate, and support desktop license keys and device limits
- Process purchases and respond to support requests
- Operate download, checkout, support, license validation, and strategy delivery flows
- Improve reliability, prevent abuse, and debug product issues
- Measure website usage only when you have consented to analytics
4. Third Parties
We use third-party providers to operate Handwise, including:
- Supabase: licensing, strategy delivery, and database infrastructure
- Gumroad: payment and checkout processing
- Vercel: hosting and website infrastructure
- GitHub: public desktop download hosting
- Resend: delivery of support emails and transactional email flows
- PostHog and Vercel Analytics: optional website analytics and performance monitoring, only when enabled by your consent
We do not sell your personal information.
5. Retention
- License records are kept as long as needed to support valid licenses, prevent abuse, and comply with legal or tax obligations.
- Support messages and transaction records may be retained where needed for customer support, compliance, accounting, or dispute resolution.
- Short-term security, rate-limit, and operational logs may be stored temporarily and then deleted automatically.
- Desktop-local hand histories, analysis data, settings, and license data remain on your device until you delete them, remove the app data, or clear the license inside the app.
7. Your Rights
Depending on where you live, you may have the right to request access, correction, deletion, or export of your personal data. To make a request, contact us at hello@handwise.app.
8. Security
We use reasonable technical and organizational measures to protect your data. No system is perfectly secure, so we cannot guarantee absolute security.
9. Changes
We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and may provide additional notice where appropriate.
10. Contact
If you have questions about this policy or your data, contact hello@handwise.app.