Privacy Policy

1. Introduction

Handwise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered poker hand analysis service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and profile details
• Payment Information: Processed securely through Stripe (we do not store full credit card numbers)
• Poker Hand Histories: Hand data you upload for analysis
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and preferences
• Analytics: Vercel Analytics and Speed Insights for performance monitoring

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI poker analysis Service
• Process your subscription payments and manage your account
• Analyze poker hands using AI models (OpenAI, Groq)
• Send you service updates, security alerts, and support messages
• Improve our Service through analytics and user feedback
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

4. AI Processing and Third-Party Services

We use the following third-party services to operate Handwise:

• Supabase: Database and authentication services
• OpenAI & Groq: AI models for poker hand analysis
• Stripe: Payment processing and subscription management
• Vercel: Hosting, analytics, and performance monitoring

Your poker hand data is sent to AI providers for analysis. These providers may process data according to their own privacy policies. We use enterprise-grade AI services with strong privacy protections.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: Third parties who help us operate the Service (as listed above)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Secure authentication
• Regular security audits
• Access controls

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance, dispute resolution, or fraud prevention.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your poker hand analyses
• Opt-out: Unsubscribe from marketing emails
• Cookies: Manage cookie preferences in your browser

To exercise these rights, contact us at hello@handwise.app

9. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

9.1 Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To provide the Service you subscribed to
• Legitimate Interests: To improve our Service and prevent fraud
• Legal Obligations: To comply with applicable laws
• Consent: For marketing communications (you may withdraw consent anytime)

9.2 Your GDPR Rights

• Right to Access: Obtain confirmation of data processing and a copy of your data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

9.3 International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with GDPR requirements.

9.4 Data Protection Officer

For GDPR-related inquiries, contact our data protection team at hello@handwise.app

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@handwise.app